Month: July 2015

Customer Service in Public Health – Part II

July 27, 2015 | 9:00 – 10:00 AM Eastern Time Building upon Part I – The Art of Giving Great Service, this session will include strategies and tools for managers to use to cultivate a culture of customer service in

Posted in Michigan

Using Data in Public Health Practice

Part I – July 21, 2015 Part II – July 23, 2015 Both at 10:00 -11:00 AM Eastern Time Using data in public health practice is key to performance management, improving programs and service delivery, making informed decisions, and communicating

Posted in Michigan